Privacy Policy for Excel Trading LLC
Effective Date: February 1, 2025
At Excel Trading LLC ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our web hosting services ("Services"). By using our Services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information from our customers:
1.1 Personal Information
When you sign up for our Services, we collect personal information such as your name, email address, billing address, phone number, and payment details. This information is necessary to provide you with our hosting services, process payments, and communicate with you.
1.2 Usage Data
We collect information about how you interact with our website and Services, including the pages you visit, the features you use, and the actions you take. This information is primarily collected through cookies and other tracking technologies, such as search engine tracking tags, to improve the performance and user experience of our website.
1.3 Payment Information
For billing purposes, we may collect your credit card details or other payment information. This data is processed securely by our payment processors and is never stored by us.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Provide Services
To create and manage your hosting account, process your orders, and provide customer support.
2.2 Communication
To communicate with you about your account, billing, updates to our Services, and respond to your inquiries or requests.
2.3 Analytics and Tracking
To improve the performance and functionality of our website and Services, we use tracking technologies such as search engine tags (e.g., Google Analytics). These tools help us understand how users interact with our site and allow us to improve user experience, content, and site navigation.
2.4 Legal and Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following cases:
3.1 Service Providers
We may share your information with third-party service providers who assist us with providing our Services, including payment processors, customer support services, and analytics providers. These third-party vendors are obligated to protect your information and are not permitted to use it for any other purposes.
3.2 Legal Compliance
We may disclose your information if required to do so by law, regulation, legal process, or government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about how you use our Services and to improve your experience. For example, we use cookies to track your interactions with our website, such as the pages you visit and your preferences. These cookies also help us analyze traffic and provide personalized content.
5.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and stored on servers in the United States. Google uses this information to evaluate your use of the website, compile reports, and provide other services related to website activity and internet usage. You can learn more about Google Analytics by visiting Google’s Privacy Policy.
6. Data Retention
We retain your personal data only as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is terminated, we will securely delete or anonymize your personal information in accordance with our data retention policy.
7. Your Rights and Choices
As a customer, you have the following rights and choices regarding your data:
7.1 Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate. To do so, please contact us using the information below.
7.2 Opt-Out of Communications
You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link at the bottom of any marketing email you receive. However, you may still receive transactional emails related to your account and services.
7.3 Cookies Management
You can manage cookies through your browser settings. Most browsers allow you to control cookies, including the ability to disable them. However, please note that disabling cookies may affect your ability to use some features of our website.
8. Children’s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Excel Trading LLC
Email: [email protected]
Phone: +1 234-567-8901
Address: 120 Center Place Way, St. Augustine, FL 32095