Refund Policy

Effective Date: February 1, 2025

At Excel Trading LLC, we are committed to providing reliable and high-quality web hosting services. Due to the nature of our digital services and the resources allocated upon activation, all sales are final and non-refundable.

No Refunds

Once a purchase is made, no refunds will be issued for any reason, including but not limited to:

- Service dissatisfaction
- Non-usage of services
- Account suspension due to violation of our Terms of Service or Acceptable Use Policy
- Accidental purchases or duplicate subscriptions

Billing Disputes

If you believe there has been an error in billing, please contact our support team within 7 days of the charge. We will investigate the issue and work with you to resolve it promptly.

Account Cancellation

You may cancel your account at any time. However, no partial refunds or credits will be issued for unused time or services.

Contact Us

Excel Trading LLC
Email: [email protected]
Phone: +1 (346) 260-8897
Address: 120 Center Place Way, St. Augustine, FL 32095